PROPERTY

Volumic is a registered trademark of the company GEMEA, whose registered office is located at 12b rue Louis Garneray, 06300 NICE, France.

REALIZATION

GEMEA Interactive
12b Rue Louis Garneray
06300 NICE
Phone: +33 (0)9 500 27 400
Site : www.gemea.com

ACCOMMODATION

GEMEA Interactive
12b Rue Louis Garneray
06300 NICE
Phone: +33 (0)9 500 27 400
Site : www.gemea.com
OVH server

PHOTOS

Crédits Photos : GEMEA / VOLUMIC, Thingiverse, clients Volumic, Flaticon.

LIMIT OF LIABILITY

VOLUMIC makes every effort to provide updated and verified information. However, VOLUMIC cannot be held responsible for any errors, omissions or results that may be obtained as a result of misuse or interpretation of this information.
VOLUMIC reserves the right to correct this information, as soon as these errors are brought to its attention and, more generally, to modify, at any time, without prior notice, all or part of the site without being held responsible for this.

The information provided by VOLUMIC is for information purposes only and does not exempt the user from further verification.
As a result, the user acknowledges that he/she uses this information under his/her exclusive responsibility.

LINKS

The VOLUMIC site may contain links to other sites whose content it does not operate. In no way can VOLUMIC be held responsible for the content, advertising, products, services or any other material available on or from these external sites or sources.VOLUMIC reserves the right to correct this information, as soon as these errors are brought to its attention and, more generally, to modify, at any time, without prior notice, all or part of the site without its liability being incurred as a result.

The information provided by VOLUMIC is for information purposes only and does not exempt the user from further verification.
As a result, the user acknowledges that he/she uses this information under his/her exclusive responsibility.

COPYRIGHT AND INTELLECTUAL PROPERTY

All elements appearing on the VOLUMIC website are protected by the provisions of the Intellectual Property Code. Consequently, any reproduction, collection and use for commercial purposes of these, in whole or in part, as well as any imitation, without the express, prior and written consent of VOLUMIC/GEMEA is prohibited
This prohibition extends in particular to any editorial element appearing on the site, to logos, images, photos, this list not being limitative.

The information provided by VOLUMIC is for information purposes only and does not exempt the user from further verification.
As a result, the user acknowledges that he/she uses this information under his/her exclusive responsibility.

PROTECTION OF PERSONAL DATA

GEMEA collects and records all the information you communicate to us via its website VOLUMIC.

The information collected is subject to computer processing intended to track orders, deliver ordered products, process payments, communicate with you about orders.

GEMEA is committed to securing the information collected and keeping it strictly confidential. They will not be given to third parties under any circumstances, neither free of charge nor for a fee.

n accordance with the law “informatique et libertés” of January 6, 1978 modified in 2004, you have a right to access, rectify and delete personal data concerning you. You can exercise this right by sending your request by email to info@volumic3d.com

This prohibition extends in particular to any editorial element appearing on the site, to logos, images, photos, this list not being limitative.

The information provided by VOLUMIC is for information purposes only and does not exempt the user from further verification.
As a result, the user acknowledges that he/she uses this information under his/her exclusive responsibility.

GENERALES CONDITIONS

GEMEA Interactive, owner of the VOLUMIC brand, publishes the website www.imprimante-3d-volumic.com allowing buyers of legal age to acquire the goods and services offered for sale. By using this service, the buyer agrees to be bound by the general terms and conditions of sale of the site without restriction or reserve.

1. Price

The prices and rates of the products and services are presented inclusive of all taxes (TTC). Unless expressly stipulated, the prices of goods do not include shipping costs which are mentioned in the purchase summary. These prices can be modified at any time and, in particular, in case of change of the fiscal or economic data. Invoices are issued in accordance with the tariff in force on the day of collection or dispatch of the goods.

2. Geographic scope

The online sale is open to customers whose postal address is located in Metropolitan France. Outside this area, a request for a quote can be made through the contact page. VOLUMIC commits to answer as soon as possible.

3. Control

Our general conditions of sale apply to all our sales. By using this site, the buyer accepts without reservation our terms of sale and waives any application of his possible general conditions of purchase. The orders of our customers are firm unless otherwise advised by us within a week from the receipt of the order form.

4. Retraction period

In accordance with the legal provisions in force, the purchaser has a period of 7 days from receipt of the goods ordered to exercise his right of withdrawal, without having to justify his reasons or pay any penalty. In case of exercising the right of withdrawal within the above-mentioned period, only the price of the goods and the shipping costs will be reimbursed, the return costs remaining the responsibility of the buyer. The return of these goods must be made in their original condition and complete (packaging, accessories, instructions…) in the original packaging and sent by a carrier approved by VOLUMIC in order to guarantee a return without damage to the equipment.

5. Return

Except for returns related to the exercise of the right of withdrawal, no return of goods will be accepted without prior agreement from VOLUMIC.

6. Delivery

Delivery times are given as an indication and without guarantee. A delay does not authorize the purchaser to cancel the sale or to refuse the goods; it cannot either give right to withholding, penalty, compensation, indemnity. The goods travel at the risk of the customer, who is responsible for checking their good condition at the time of delivery. This control must relate in particular to the references, the quantities, the quality of the goods, as well as their conformity with the order.

In any case, no complaint will be taken into account after a period of eight days from the delivery.

If, entrusted to a carrier, the goods have suffered loss or damage, the customer must imperatively make precise and complete reservations on the transport document and reiterate his motivated protest.

7. Force majeure

Our contractual obligations are suspended in the event of fortuitous events or force majeure such as: total or partial strikes hindering the smooth running of our company or that of one of our suppliers, subcontractors or carriers, as well as the interruption of transport, energy supply, raw materials or spare parts.

8. Regulations

Online orders are paid for at the time of ordering. Unless otherwise stipulated on the quotation or the invoice itself, any unpaid invoice must be paid upon receipt within a maximum of 30 days.

In accordance with Article 33 of the Ordinance of December 1, 1986, late payment penalties are applied in the event that the sums due are paid after the date of payment shown on the invoice, when the payment is made after the deadline set above; these penalties are equal to one and a half times the legal interest rate.

If, during a previous order, the purchaser has evaded his obligations (default or delay in payment, for example), a refusal to sell may be opposed.

9. Reservation of ownership

VOLUMIC reserves the ownership of the goods sold until full payment of their price in principal and interest, it being specified that the mere remittance of a bill of exchange does not constitute payment. In case of non-payment of the price on the agreed due date, VOLUMIC shall be entitled to take back the goods and the sale shall be cancelled by right if it so wishes. Any advance payments made will be retained by our company as compensation. The customer is responsible for the goods sold as soon as they leave our stores; he undertakes to ensure that they are covered, as soon as they leave our stores, by an insurance policy that guarantees the risks of loss, theft and destruction.

10. Warranty

The warranty is strictly limited to the repair or replacement of goods affected by a defect or lack of conformity, to the exclusion of any compensation, on any grounds whatsoever.

11. Assignment of Jurisdiction

For all disputes relating to sales made by our company and the application of these general conditions of sale, only the court of Nice will be competent after an attempt at amicable mediation.

12. Limitation of liability

If we are held liable as a result of the non-performance or improper performance of the sale, the total compensation shall not, by express agreement, exceed an amount equal to the price of the goods or services that caused the damage.

13. Processing of personal data

In application of article 27 of the law of January 6, 1978 ” computing and freedom “, the customers have a right of access and of correction for the personal data concerning them.

 

14. Applicable law

All sales concluded by our company are subject to French law.

15. Register of producers in the EEE sector

The unique identifier FR030011_05US5G attesting to the registration in the register of producers of the EEE sector, pursuant to Article L.541-10-13 of the Environmental Code has been assigned by ADEME to the company SARL GEMEA (452 187 792 000 34). This identifier attests to its compliance with its obligation to register with the register of producers of Electrical and Electronic Equipment and the completion of its declarations of marketing to ecosystem.

DATA PROTECTION RGPD

THE PROTECTION OF YOUR CONFIDENTIAL DATA IS ONE OF OUR CONCERNS.

Volumic is committed to respecting your privacy and the applicable laws on data protection and confidentiality. This Privacy Policy (“Policy”) describes our method of collecting and using personal data where Volumic is the data controller or where we indicate the applicability of this Policy. “Personal data” is any information about you or any identifiable individual.

We will provide you with additional information about this privacy, where it is specific to a product or service, in the Supplements to this policy. You may also encounter warnings when using our products or services. If you encounter any differences between these warnings and this Policy, you should consider the warnings first.
Software on your device may have access to your information. Our products or services may contain links to, or be integrated with, other websites and services of companies that have their own privacy policies. Where our products are integrated with our customers' products and services, we ask them to be transparent with you. This may include a link back to this Policy and relevant Supplements, or it may be in the form of embedded notices identifying us as the provider or service provider.

If you do not agree with this policy, do not use our products or services, and do not provide your personal data to Volumic.

WHAT INFORMATION DO WE COLLECT?
We collect your personal data and other information when you request a quote.

USE OF PRODUCTS AND SERVICES
When you access our online services, our web servers automatically record your visits. These records typically include IP address, access times, referring sites, pages visited, links and features used, content viewed or requested, browser or application type, language and other such information. You may also refer to our Cookie Policy.
Our applications may contact our servers periodically, for example to check for updates, or to send us information about your use of our services. In addition, we may invite you to voluntarily join service improvement or research programs, in which we collect detailed information. See the Supplements to this Policy for more information.

INFORMATION YOU HAVE PROVIDED TO US
When you request a quote, we may ask you for information such as name, email address, phone number, mailing address, comments.

WHY DO WE PROCESS YOUR PERSONAL DATA?
Volumic may process your personal data for various purposes. This can apply to one or more needs at a time.

ACCOUNTS
An account may be required to help you manage your content and preferences. Depending on the service, creating an account may be required or optional. Creating an account requires you to provide us with basic contact information about yourself such as your name, email address, country of residence.

COMMUNICATE WITH YOU
We may use your personal data to communicate with you in order to contact you through our customer service.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Our legal basis for processing your personal data depends on the purpose of such processing and may vary as described in the Supplement for the product or service you use. As a general rule, the legal bases for processing your personal data are as follows:

LEGAL OBLIGATIONS
We process your personal data in compliance with laws and regulations.

LEGITIMATE INTERESTS
We process your personal data for the benefit of our legitimate interests in customer management. Any such processing is subject to appropriate measures to protect your fundamental rights and freedoms in relation to your personal data.

HOW LONG DO WE KEEP PERSONAL DATA?
We strive to collect personal data only for the purpose for which it was collected and not to keep it longer than necessary for that purpose. The length of time that personal data is retained and the criteria that determine that length of time depend on the nature of the personal data and the purpose for which it was collected. For example, data related to the management of your account (such as your name, email address, account content and preferences) is retained for as long as you maintain it on your account. You may contact Volumic’s Privacy Office at info@Volumic3D.com to obtain further information about the retention of your personal data.

DO WE SHARE YOUR PERSONAL DATA?
We do not sell, rent or disclose your personal data to third parties.

MANDATORY DISCLOSURES
We may be required by law to disclose your personal data to certain authorities or other third parties, such as law enforcement. We may also disclose and process your personal data in accordance with applicable law to defend Volumic’s legitimate interests, for example, in the event of legal proceedings or in connection with governmental requests and filings.

MERGERS AND ACQUISITIONS
If we decide to sell, merge or otherwise reorganize our companies in certain countries, this may involve us disclosing personal data to potential or actual acquirers and their advisors, or receiving personal data from sellers and their advisors.

HOW TO ADDRESS DATA QUALITY?
We take reasonable steps to keep the personal data in our possession accurate and to delete incorrect or unnecessary personal data. We encourage you to access your account to review your personal information from time to time to ensure that it is up-to-date.
WHAT MEASURES ARE TAKEN TO PROTECT YOUR PERSONAL DATA?

WHAT MEASURES ARE TAKEN TO PROTECT YOUR PERSONAL DATA?
We take appropriate measures to address online security, physical security, data loss and other risks taking into account the risk represented by the processing and the nature of the data being protected. We also restrict access to our databases containing personal data to authorized personnel who have a justified need to access such information.

WHAT ARE YOUR RIGHTS?
You have the right to know what personal data we keep about you and to have access to it. You have the right to request that any personal data that is incomplete, incorrect, unnecessary or out of date be updated. You have the right to request the deletion of your personal data and to obtain a copy of your data in a computer-readable format. You have the right to challenge or restrict processing in certain circumstances, for example where you believe the data is inaccurate or the processing activity is unlawful. If you reside in a member country of the European Union or the European Economic Area, you have the right to lodge a complaint with a supervisory authority regarding our data collection and processing activities.
You can exercise your rights by contacting us. The applicable data protection legislation may contain certain restrictions on the extent to which these rights can be exercised. If a restriction applies, we will respond to your request with an explanation of the actions that will be taken, to the extent required by applicable data protection legislation.

COOKIES AND HOW WE USE THEM
This policy tells you how Volumic uses cookies, cookie-related files and technologies on its websites, e.g., local shared objects, also known as “Flash cookies,” Web beacons, etc. We refer to them, in general, as “cookies”.

WHAT ARE COOKIES AND HOW DO THEY WORK?
Cookies are small files that are sent and stored on your computer by the websites you visit. Cookies are stored in the file directory of your browser. The next time you visit this site, your browser will read the cookie and send the information back to the website or item that created the cookie. To learn more about these technologies, and how they work, please visit e.g. allaboutcookies.org.

WHY DOES VOLUMIC USE COOKIES?
Volumic domains use cookies to provide you with a more seamless experience, and for the reasons discussed below.

BASIC FUNCTIONS.
These cookies are essential for the operation of our websites and to provide you with an uninterrupted experience.
You can browse uninterrupted by storing certain data such as your language and country preferences, while preserving authentication of the secure parts of the domain.

SITE IMPROVEMENT
These cookies allow us to improve our websites by tracking usage.
We perform analytical profiling to see, for example, whether a particular product is seen by unique users (to detect whether it is popular). We also look at the location from which the access is made to arrange our sites in the best way for our users.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Cookies and tracking pixels are integrated into our site on the basis of your consent. You can also manage your cookie settings from your browser settings.

HOW DO I MANAGE COOKIES?
You can change the options available to manage cookies on your browser. The browser can be used to manage cookies associated with basic functions, site improvement, personalization and advertising. Different browsers use different ways to disable cookies, but they are usually found in the Tools or Options menu. You can also consult the browser’s help menu. In addition to managing cookies, browsers also allow you to control cookie-like files, such as local shared objects, by enabling the browser’s privacy mode. Disabling cookies may prevent you from using certain areas of the Volumic websites. However, if you delete your browser cookies, you may need to reinstall the cookies you chose to disable.

HOW LONG DO WE KEEP THE INFORMATION?
It depends on the type of cookies. Session cookies expire when you close your browser.

WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
Volumic will be the administrator of your personal data.
You can find the administrator’s identity and contact information on the Volumic website.
For questions regarding Volumic’s privacy practices, you may contact the following:
Volumic – 12 bis rue louis GARNERAY – 06300 NICE
E-mail : info@volumic3d.com

CHANGES TO THE PRIVACY POLICY
Volumic reserves the right to modify this document and, with or without notice, to block access to our Site at any time, or to change the conditions of access. However, if our Policy changes in a way that may be unfavorable to you, Volumic will post a notice at the top of this Policy and on the home page of our Site. We recommend that you review our Policy regularly to be aware of any changes.

Cookies
We use cookies to improve our users' experience, allowing us to better understand how the site is used. Cookies are data stored on your device. By clicking "I accept", you agree to the use of cookies.