DATA PROTECTION RGPD

THE PROTECTION OF YOUR CONFIDENTIAL DATA IS ONE OF OUR CONCERNS.

Volumic is committed to respecting your privacy and the applicable laws on data protection and confidentiality. This Privacy Policy (“Policy”) describes our method of collecting and using personal data where Volumic is the data controller or where we indicate the applicability of this Policy. “Personal data” is any information about you or any identifiable individual.

We will provide you with additional information about this privacy, where it is specific to a product or service, in the Supplements to this policy. You may also encounter warnings when using our products or services. If you encounter any differences between these warnings and this Policy, you should consider the warnings first.
Software on your device may have access to your information. Nos produits ou services peuvent contenir des liens vers, ou être intégrés à, d’autres sites web et services de sociétés qui ont leur propre politique de confidentialité. Where our products are integrated with our customers’ products and services, we ask them to be transparent with you. This may take the form of a link to this Policy and the relevant Supplements, or it may take the form of embedded notices identifying us as the provider or service provider.

If you do not agree with this policy, do not use our products or services, and do not provide your personal data to Volumic.

WHAT INFORMATION DO WE COLLECT?
We collect your personal data and other information when you request a quote.

USE OF PRODUCTS AND SERVICES
When you access our online services, our web servers automatically record your visits. These records typically include IP address, access times, referring sites, pages visited, links and features used, content viewed or requested, browser or application type, language and other such information. You may also refer to our Cookie Policy.
Our applications may contact our servers periodically, for example to check for updates, or to send us information about your use of our services. In addition, we may invite you to voluntarily join service improvement or research programs, in which we collect detailed information. See the Supplements to this Policy for more information.

INFORMATION YOU HAVE PROVIDED TO US
When you request a quote, we may ask you for information such as name, email address, phone number, mailing address, comments.

WHY DO WE PROCESS YOUR PERSONAL DATA?
Volumic may process your personal data for various purposes. This can apply to one or more needs at a time.

ACCOUNTS
An account may be required to help you manage your content and preferences. Depending on the service, creating an account may be required or optional. Creating an account requires you to provide us with basic contact information about yourself such as your name, email address, country of residence.

COMMUNICATE WITH YOU
We may use your personal data to communicate with you in order to contact you through our customer service.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Our legal basis for processing your personal data depends on the purpose of such processing and may vary as described in the Supplement for the product or service you use. As a general rule, the legal bases for processing your personal data are as follows:

LEGAL OBLIGATIONS
We process your personal data in compliance with laws and regulations.

LEGITIMATE INTERESTS
We process your personal data for the benefit of our legitimate interests in customer management. Any such processing is subject to appropriate measures to protect your fundamental rights and freedoms in relation to your personal data.

HOW LONG DO WE KEEP PERSONAL DATA?
We strive to collect personal data only for the purpose for which it was collected and not to keep it longer than necessary for that purpose. The length of time that personal data is retained and the criteria that determine that length of time depend on the nature of the personal data and the purpose for which it was collected. For example, data related to the management of your account (such as your name, email address, account content and preferences) is retained for as long as you maintain it on your account. You may contact Volumic’s Privacy Office at info@Volumic3D.com to obtain further information about the retention of your personal data.

DO WE SHARE YOUR PERSONAL DATA?
We do not sell, rent or disclose your personal data to third parties.

MANDATORY DISCLOSURES
We may be required by law to disclose your personal data to certain authorities or other third parties, such as law enforcement. We may also disclose and process your personal data in accordance with applicable law to defend Volumic’s legitimate interests, for example, in the event of legal proceedings or in connection with governmental requests and filings.

MERGERS AND ACQUISITIONS
If we decide to sell, merge or otherwise reorganize our companies in certain countries, this may involve us disclosing personal data to potential or actual acquirers and their advisors, or receiving personal data from sellers and their advisors.

HOW TO ADDRESS DATA QUALITY?
We take reasonable steps to keep the personal data in our possession accurate and to delete incorrect or unnecessary personal data.
We encourage you to access your account to review your personal information from time to time to ensure that it is up-to-date.

WHAT MEASURES ARE TAKEN TO PROTECT YOUR PERSONAL DATA?
We take appropriate measures to address online security, physical security, data loss and other risks taking into account the risk represented by the processing and the nature of the data being protected. We also restrict access to our databases containing personal data to authorized personnel who have a justified need to access such information.

WHAT ARE YOUR RIGHTS?
You have the right to know what personal data we keep about you and to have access to it. You have the right to request that any personal data that is incomplete, incorrect, unnecessary or out of date be updated. You have the right to request the deletion of your personal data and to obtain a copy of your data in a computer-readable format. You have the right to challenge or restrict processing in certain circumstances, for example where you believe the data is inaccurate or the processing activity is unlawful. If you reside in a member country of the European Union or the European Economic Area, you have the right to lodge a complaint with a supervisory authority regarding our data collection and processing activities.
You can exercise your rights by contacting us. The applicable data protection legislation may contain certain restrictions on the extent to which these rights can be exercised. If a restriction applies, we will respond to your request with an explanation of the actions that will be taken, to the extent required by applicable data protection legislation.

COOKIES AND HOW WE USE THEM
This policy tells you how Volumic uses cookies, cookie-related files and technologies on its websites, e.g., local shared objects, also known as “Flash cookies,” Web beacons, etc. We refer to them, in general, as “cookies”.

WHAT ARE COOKIES AND HOW DO THEY WORK?
Cookies are small files that are sent and stored on your computer by the websites you visit. Cookies are stored in the file directory of your browser. The next time you visit this site, your browser will read the cookie and send the information back to the website or item that created the cookie. To learn more about these technologies, and how they work, please visit e.g. allaboutcookies.org.

WHY DOES VOLUMIC USE COOKIES?
Volumic domains use cookies to provide you with a more seamless experience, and for the reasons discussed below.

BASIC FUNCTIONS.
These cookies are essential for the operation of our websites and to provide you with an uninterrupted experience.
You can browse uninterrupted by storing certain data such as your language and country preferences, while preserving authentication of the secure parts of the domain.

SITE IMPROVEMENT
These cookies allow us to improve our websites by tracking usage.
We perform analytical profiling to see, for example, whether a particular product is seen by unique users (to detect whether it is popular). We also look at the location from which the access is made to arrange our sites in the best way for our users.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Cookies and tracking pixels are integrated into our site on the basis of your consent. You can also manage your cookie settings from your browser settings.

HOW DO I MANAGE COOKIES?
You can change the options available to manage cookies on your browser. The browser can be used to manage cookies associated with basic functions, site improvement, personalization and advertising. Different browsers use different ways to disable cookies, but they are usually found in the Tools or Options menu. You can also consult the browser’s help menu. In addition to managing cookies, browsers also allow you to control cookie-like files, such as local shared objects, by enabling the browser’s privacy mode. Disabling cookies may prevent you from using certain areas of the Volumic websites. However, if you delete your browser cookies, you may need to reinstall the cookies you chose to disable.

HOW LONG DO WE KEEP THE INFORMATION?
It depends on the type of cookies. Session cookies expire when you close your browser.

WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
Volumic will be the administrator of your personal data.
You can find the administrator’s identity and contact information on the Volumic website.
For questions regarding Volumic’s privacy practices, you may contact the following:
Volumic – 12 bis rue louis GARNERAY – 06300 NICE
E-mail : info@volumic3d.com

CHANGES TO THE PRIVACY POLICY
Volumic reserves the right to modify this document and, with or without notice, to block access to our Site at any time, or to change the conditions of access. However, if our Policy changes in a way that may be unfavorable to you, Volumic will post a notice at the top of this Policy and on the home page of our Site. We recommend that you review our Policy regularly to be aware of any changes.

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